Do you think about the security of your business meetings? How important is security to your business? Imagine all the sensitive details disclosed on conference calls about your company’s finances, the launch of a new product, the hiring of a top executive, and even some marketing meetings. In an age where corporate espionage is a real threat, imagine what would happen if your meeting’s information got into the wrong hands.
There are several ways you can keep the information discussed in audio conferences as secure as possible by using the security features available from your conference call provider. Here are a few tools your provider should offer. If they don’t you should probably look for a new meeting technology provider. Lock Feature Once everyone is in the conference call you can simply press a button or ask the operator to lock the meeting. After that, no one else can enter. Visualize Audio Calls through a Call Manager or Web Interface This way you can visually see who is on your conference call and where they are calling from. Additional PIN Number You can create a special PIN number for your sensitive meeting so that those who have your general PIN from previous meetings are unable to log in. Operator Assisted Call You can request an operator to verify the identity of those entering the meeting with a specific password. You can set the call so that the operator doesn’t hear what is discussed on the conference call. Beyond tools, there are a few best practices that can help keep your audio conference meetings secure. Be Cognizant When on a conference call it’s important to be aware of who is on the call at all times. When in a faceless meeting, like an audio conference, it’s easy to forget who’s listening in and discuss issues that some people are not privy to. Visualizing your audio calls with a call manager helps to overcome this security issue. Secure Recorded Meetings Recording meetings are great for reference, but a recorded meeting can easily fall into the wrong hands. Litmus Test Before every audio conference ask yourself how confidential the content of your meeting is – very confidential, somewhat confidential, and not confidential. The more confidential the meeting, the more steps you take to ensure its security. By asking yourself this question every time, you ensure that you will have security at top of mind. These simple meeting technology tools and best practices will help to ensure your confidential information won’t fall into the wrong hands. Check with your conference call provider to find out how you can deploy these tools. For more meeting tips and insights, sign up for our newsletter.
