The #1 Reason Why Your SAAS Customer Service Sucks.

Typically, when software companies scale it’s in a company’s best interest for them to sell a ton of product. More sales, after all, equals growth. They usually accomplish this, in part, by having a sales team that focuses on getting new business and an account management team that focuses on current customers. Sometimes software companies … Continued

The Real Problem with Audio Conferencing Might Be You

We all know audio conferencing can be filled with problems. Check out the video below and you’ll remember every bad audio conference you’ve ever attended. In an ideal world, we’d all meet face to face. But that’s just not possible. Sometimes audio conferencing is necessary. If you aren’t taking advantage of current technological features and … Continued