What’s the best web conferencing product?

One of the most common questions we get asked is, “What’s the best web conferencing product?” The answer to the question is always…


..It depends.

It’s easy to search the web for answers to this conferencing technology question. And what you’ll find is a ton of generic comparisons of features and prices. Insignificant fluff that means nothing to you, your business or your meetings. Arbitrarily, they’ll put some conferencing solution on top of the list and call it the best. InterCall, Adobe Connect, iMeet, WebEx, and others – They’re all the “best web conferencing solution” on some list or another.

Here’s a secret.

The truth is no list or generic comparison has can tell you what the best web conferencing tool is.

They don’t even know you.

They don’t know your meeting’s objective. They don’t know your business goals. They don’t know the environment of your company. They don’t understand your corporate culture. They don’t know your co-workers. They can’t possibility take into account your switching costs to help determine if changing your web conferencing service is even necessary. How can they know the best product for your needs, if they don’t know your meeting’s objectives?

The best web conferencing product is the one that helps you achieve your meeting’s objective. Even the most highly rated piece of technology with all the bells and whistles can hinder you if the features don’t help you achieve your objective. A simple example of this happens when a team is made up of a group of non-tech-savvy individuals. The meeting organizer pays top dollar for the “best” web conferencing platform with all the fancy features. The problem is- they don’t need all the features. In fact, all the options confuse the users and this kills productivity. What works for a Fortune 500 company, might not work for a small business. Nor should it.

If you want to find the best web conferencing tool, you have to take a lot into consideration. This isn’t a problem you can solve just with the internet. You have to really consider your objectives and understand what you need to achieve those objectives.

If you need help understanding and choosing the right web conferencing product for your next meeting, a Teamings Productivity Officer can make this process quick and painless. Click here or call 1-888-278-9040 for more info.

 

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